Privacy Policy

Effective Date: June 12, 2026

Hope Church Columbia ("Hope Church," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through our website at https://hopechurchcola.org, how we use it, and the choices you have. By using our website, you agree to the practices described here.

Information We Collect

We collect information in two ways: information you give us directly, and information collected automatically when you use our site.

Information you provide. When you register for events, fill out a connect or contact form, sign up for a ministry, request prayer, or give online, you may provide your name, email address, mailing address, phone number, and household or family details. If you make a donation, payment information is collected and processed by our third-party giving provider; we do not store full payment card numbers on our own systems.

Information collected automatically. Like most websites, ours automatically collects technical information such as your IP address, browser type, device information, pages viewed, and the dates and times of your visits. This is gathered through cookies and similar technologies used by our website host and analytics tools.

How We Use Your Information

We use the information we collect to respond to your inquiries and requests, register you for events and ministries, process and acknowledge donations, communicate with you about church activities and updates, maintain accurate membership and attendance records, and improve our website and services. We do not sell your personal information.

Third-Party Services

Our website relies on several trusted third-party providers, and your information may be processed by them in the course of using our site:

  • Squarespace hosts our website and provides analytics and cookie-based tracking.

  • Planning Center (through Church Center) powers our event registrations, forms, member profiles, and online giving.

  • Vimeo delivers embedded sermon and livestream video.

  • Facebook and Instagram are linked from our site; interactions on those platforms are governed by their own privacy policies.

Each of these providers maintains its own privacy practices. We encourage you to review their policies to understand how they handle your data.

Cookies

Our website uses cookies to keep the site functioning properly, remember your preferences, and understand how visitors use the site. You can set your browser to refuse cookies or alert you when cookies are being sent. Some parts of the site may not function properly if you disable cookies.

Children's Privacy

We offer ministries and programs for children, and parents or guardians may provide a child's information when registering for those programs. We collect children's information only with parental involvement and use it solely to administer ministry activities and ensure child safety. If you believe we have collected information about your child and you want it reviewed or removed, please contact us using the information below.

How We Protect Your Information

We take reasonable measures to protect the information we collect against loss, misuse, and unauthorized access. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Sharing Your Information

We do not sell, rent, or trade your personal information. We may share information with the third-party service providers listed above as needed to operate our website and ministries, with church staff and volunteers who need it to serve you, or when required by law or to protect the safety of individuals.

Your Choices

You may opt out of church communications at any time by following the unsubscribe instructions in our emails or by contacting us directly. You may also request to review, update, or delete the personal information we hold about you by reaching out using the contact details below.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Hope Church Columbia 2609 Seminole Rd, Columbia, SC 29210 Phone: (803) 798-4307 Email: Info@hopecola.org